Contact businesses and private individuals by telephone to promote products. Solicit orders for product over the telephone Explain the product or service to potential customers and handle customer questions. Deliver scripted sales pitch to the customer Obtain customer information including names and addresses from sources including telephone directories and purchased list. Receive orders over the telephone Input order details into the computer system Record customer details and details of transaction Answer telephone calls from potential customers who are responding to advertisements Contact customers to follow up on initial interaction